Shipping Information:
The following states will have UPS Ground real time shipping fees applied:
CT, DE, (Northern GA and IL), IN, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, TN, VA, VT, WV
All the other states have UPS real time shipping fees for Second Day Air Saver .
We ship our orders on Mondays and Tuesdays. When shipping frozen food, we use the best insulated containers and dry ice to keep your order frozen.
Our contact information:START FRESH FOODS LLC
1323-46TH ST
Brooklyn NY
718-972-1248
800-226-5000
sales@startfresh.com
Hours of Operation : 9 a.m. - 3 p.m. Eastern time
You can leave a message at any time and we'll be glad to get back to you.
sales@startfresh.comRefund, Returns and Cancellation Policies:
Orders can be cancelled same day only (before 5PM Eastern time)
Foods that have a shelf life and other products may be returned within 7 days of receipt of item. Perishable or frozen foods will be accepted for return ONLY for manufacturing defects.
There will be a 10% restocking fee for the return.
Call 718-972-1248 for your order status. You will be receiving an email when your order is shipped.
www.startfresh.com